Privacy Policy
1. Who We Are
Bridport Glass and Tile Centre LTD
Registered address: Old Laundry Trading Estate, Units A&B,
Sea Road North, Bridport
Dorset DT6 3BD
Email: sales@bridportglassandtile.co.uk
Phone: 01308 427281
Data controller: Bridport Glass and Tile Centre LTD
2. What Data We Collect
We may collect and process the following personal data when you use our website or services:
A – Information You Provide
Name
Email address
Phone number
Delivery/billing address
Payment details (processed securely via third-party payment gateways)
Order information
Account details if you register with us
Messages you send us via contact forms or email
B – Automatically Collected Data
IP address
Browser type and version
Device information
Pages you visit on our Site
Time spent on the Site
Cookie data (if cookies are enabled)
3. How We Use Your Data
We use your data for the following purposes:
To process and deliver your orders
To manage your account (if applicable)
To respond to enquiries or customer service requests
To send order confirmations and shipping updates
To improve our website and services
To comply with legal obligations
For marketing purposes (with your consent)
4. Marketing Communications
We may send you marketing emails or newsletters only if you have opted in. You can opt out at any time by:
Clicking the “unsubscribe” link in our emails
Contacting us at sales@bridportglassandtile.co.uk
We never sell your personal data to third parties for marketing purposes.
5. Lawful Basis for Processing
We process your personal data under the following lawful bases:
Contract – to fulfil your order or respond to your enquiry
Legal obligation – to comply with legal and tax requirements
Consent – for optional marketing communications or cookies
Legitimate interests – to improve our website and customer service
6. Data Sharing
We may share your data with trusted third parties for business purposes, including:
Payment processors (e.g., Stripe, PayPal)
Delivery partners (e.g., Royal Mail, DPD)
IT service providers (e.g., hosting platforms, email services)
Website analytics providers (e.g., Google Analytics)
All such third parties are required to process your data in compliance with UK data protection laws and only for specified purposes.
7. International Data Transfers
Some of our service providers may process your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
UK-approved Standard Contractual Clauses (SCCs)
Adequacy regulations under UK GDPR
8. How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes for which it was collected, including:
Fulfilling orders and warranties
Legal, accounting, and reporting obligations
Marketing preferences and customer service records
Typically, this means keeping data for up to 6 years after your last interaction, unless a longer retention is required by law.
9. Your Rights
Under the UK GDPR, you have the following rights:
Right to access – request a copy of your personal data
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data (in some cases)
Right to restrict processing – limit how we use your data
Right to data portability – receive your data in a structured format
Right to object – object to processing for direct marketing or legitimate interests
Right to withdraw consent – where processing is based on consent
To exercise any of these rights, contact us at:
📧sales@bridportglassandtile.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk